Here is a sample of our client projects

ORGANIZATIONAL RESTRUCTURING

RCC partnered with St. Anthony’s Foundation - a non-profit organization that provides a range of social services to impoverished populations in San Francisco’s tenderloin neighborhood.

RCC was hired by St. Anthony’s to support a restructure of their executive management team to improve organizational functioning and client support services. RCC engaged in a comprehensive organizational diagnosis phase that was focused on discovery, deep immersion, and understanding of the organizational context. Data was gathered from a multitude of sources, which helped to identify St. Anthony’s strengths and weakness, resources, systems, structures and processes, and organizational culture - all with an eye for discovering how the organization could potentially restructure to best support its staff, programs, and clients.

In the second phase of the project, RCC led the executive team through a series of facilitated sessions to interpret the findings from the organizational diagnosis and identify the optimal executive structure. This process also shed light on critical aspects of the organization’s culture and systems that became the focus of the executive team’s ongoing organizational improvement priorities.

ORGANIZATIONAL CULTURE INTERVENTION

RCC partnered with Barton Hospital in South Lake Tahoe California to conduct an organizational culture intervention.

RCC began this process by conducting an organizational climate diagnosis through interviews and site visits. These data were used to create recommendations for clinic leadership and the hospital’s human resources department. RCC then facilitated an organizational culture intervention through a series of workshops for clinic staff and follow up staff meetings. This intervention aimed to empower clinic staff in identifying the workplace culture they desired, discuss areas of current dysfunction in a safe and nonjudgmental space, and create operating principles that would lead to a workplace that was efficient, positive, and supportive. RCC also provided ongoing leadership coaching to clinic leadership to help them support positive culture change at the clinic.

Program EVALUATION

RCC served as the external evaluators on the SFSHC SRO Pilot project. This pilot project aimed to understand how to best leverage existing resources and improve service coordination to increase food security among tenants of Single Residence Occupancy (SRO) hotels in San Francisco’s tenderloin neighborhood. The results of the evaluation will be used by the San Francisco Board of Supervisors’ Food Security Task Force to create a research-based blueprint to improve food security and dietary intake for all SRO residents in the city.

This project utilized a trauma-informed, client-centered approach and involved multiple stages including an in-depth needs assessment, comprehensive formative evaluation of pilot implementation, and a rigorous pre-post test, comparison design to determine impact.

ORGANIZATIONAL LEARNING CAPACITY & CONTINUOUS QUALITY IMPROVEMENT

RCC partnered with the California AfterSchool Network, Public Profit and a workgroup of afterschool stakeholders to create a comprehensive guidebook for continuous quality improvement (CQI) for expanded learning programs. The purpose of this Guidebook is to assist Expanded Learning programs to use CQI to become the best that they can be in service to children, families, schools, and communities. This guidebook is intended to be a hands-on, how-to manual to support agencies and site level staff to plan and implement each stage of a CQI cycle to improve program quality. The background research and data that informed this guidebook was derived from Dr. McCormick’s PhD dissertation. Stay tuned, the guidebook will be released in early 2020! 

Higher Education STEM Evaluation

One of RCC’s primary activities is the evaluation of NSF-funded projects aimed at supporting student success in STEM disciplines in higher education contexts. RCC partners with universities and community colleges to evaluate the implementation and impact of these grant-funded initiatives. As part of these projects, RCC conducts comprehensive baseline context evaluations, evaluates fidelity of implementation, and assesses project impact using a range of methods and stakeholder perspectives. 

Some recent projects include an institutional transformation grant within California State University, San Bernardino’s (CSUSB) College of Natural Sciences (NSF IUSE), a diversity and equity in promotion, tenure and hiring project at CSUSB (NSF ADVANCE), a communities of practice project for STEM faculty and administrators at California State University, Dominguez Hills (NSF HSI STEM), and a cybersecurity scholarship-for-service pilot project at Whatcom Community College and partner community colleges across the nation (NSF SFS).